Privacy Policy

Preface

Freedom Co., Ltd. (henceforth “The Company”) considers the security of personal information to be its social responsibility. In order to manage and operate a website which can be used by our customers with confidence in the security of their personal information, The Company has implemented the following rules on handling personal information on its website in accordance with the “Freedom Co., Ltd. Personal Information Security Policies”.

About Customer Personal Information

All personal information provided by customers shall never be used outside of the purposes stated in advance, unless prior consent is received from the customer, or there is a compelling legal requirement. The Company shall strictly manage all personal information provided by customers and take appropriate measures to prevent loss, destruction, disclosure, or alteration. Further, in the emergency event that a problem should occur, The Company shall swiftly take measures to rectify.

Personal Information Usage Objectives

Personal information provided by customers shall only be used within the scope of the following objectives.
1.To send or provide products or services
2.To suggest or provide information about various products and services, or related information
3.To perform internal corporate analysis or research
4.When a usage objective has been specified for a particular product or service, to use the information according to this usage objective.

Prevention of Unauthorized Access, Etc.

The Company employs high-level security measures to prevent loss, alteration, disclosure, or loss of customer personal information, or unauthorized access to this information. Further, The Company exercises due security precautions and utilizes SSL encryption whenever personal information is received from customers.

Observance of Laws and Regulations Regarding Personal Information

The Company strictly observes all laws and related regulations regarding protection of personal information, and securely handles all customers’ personal information.

Management of Customer Information

The Company shall take all reasonable measures to ensure that customers’ personal information is carefully managed, both within The Company and at selected contractors. The Company has outsourced a portion of its services to contractors to deliver its products, samples, and various services.
When outsourcing duties to a contractor, The Company executes agreements with these contractors with requirements that personal information is not used outside of these usage objectives, and monitors the situation of such operations at all times.

Queries Regarding Personal Information

To request disclosure of recorded information, or for any other requests or queries regarding customer personal information, please contact The Company as below.
Freedom Co., Ltd.
Personal Information Security Manager Shuji Yamazaki
Postal Code 221-0822
1st Floor, Yamazaki Building, 1-8-13 Nishi Kanagawa, Kanagawa-ku, Yokohama City, Kanagawa Prefecture, Japan
Telephone: 045-548-3259
Reception Hours: 10:00 - 18:00, except weekends, holidays, and the New Year period

To contact The Company by e-mail, please use the below address.
info@fdmjp.co.jp

Education and Thoroughness of Personal Information Protection

To prevent the disclosure, alteration, or loss of personal information, The Company carries out thorough education for all staff in charge of handling customers’ personal information. Further, while constantly ensuring that personal information is handled appropriately at a corporate-wide level, The Company also endeavors for continual improvement while establishing thorough systems to ensure customer trust regarding the protection of their personal information.